Insights

Author: admin

  • Agentic AI moves into the workflow

    Agentic AI moves into the workflow

    Agents are leaving the pilot sandbox and taking real steps inside enterprise processes, which changes what you have to build around them.

  • Tool protocols are the new integration layer

    Tool protocols are the new integration layer

    Open protocols such as the Model Context Protocol give AI agents a standard way to reach enterprise systems, and they deserve the same care…

  • Small models at the edge

    Small models at the edge

    Compact language models running on devices and edge hardware open up use cases that cloud-only AI cannot serve well.

  • Coding assistants change the delivery lifecycle

    Coding assistants change the delivery lifecycle

    AI coding assistants speed up writing code, which moves the bottleneck to review, testing and design, and teams need to adjust for that.

  • AI in software testing needs humans in the loop

    AI in software testing needs humans in the loop

    AI can generate tests and repair brittle ones, but deciding what correct means still belongs to people.

  • From RAG to knowledge graphs

    From RAG to knowledge graphs

    Graph-based retrieval helps enterprise search answer questions that span many documents and relationships, where plain vector search struggles.

  • Voice agents in customer service

    Voice agents in customer service

    Latency, handoff and trust decide whether a voice AI agent helps callers or drives them to press zero.

  • Multimodal AI for document-heavy processes

    Multimodal AI for document-heavy processes

    Invoices, claims and KYC packs are where multimodal models earn their keep, if extraction is treated as a pipeline with checks rather than a…

  • Preparing for the EU AI Act as an engineering team

    Preparing for the EU AI Act as an engineering team

    Risk-based AI regulation turns into engineering work, and teams that build inventory, documentation and oversight into delivery now will spend less time retrofitting later.

  • Engineering for India’s DPDP rules

    Engineering for India’s DPDP rules

    Consent, minimisation and retention under India’s Digital Personal Data Protection framework are system design problems as much as policy ones.